The Covid-19 pandemic has created many changes in our normal everyday lives. We take the current situation very seriously, and we want to assure you we are doing everything we can in these challenging times.
The Provincial Government has allowed certain businesses to continue to operate provided they follow social distancing protocol. We have implemented several changes to our daily business activities and we are improving our protocol as new information develops.
We will continue operations until the government advises otherwise. As we are still open and operating, we created the following FAQ to help clarify exactly what working with Garden City Tree & Landscape will look like in the coming weeks.
Please don’t hesitate to reach out if you still have unanswered questions.
Are you open?
Yes, we are open! We have put in measures to estimate jobs with physical distancing protocols.
Can I call you to pay over the phone?
We encourage you to call and pay over the phone. We also accept e-Transfer. Taking care of these processes virtually is one way that our organization is actively fighting the spread of COVID-19 and helping keep our community safe.
What actions are you taking to keep me and my family safe?
During this time of unprecedented change, we realize that you are working hard to protect yourself and your family. As an organization that cares deeply about the well-being of our customers, we have also implemented new policies and processes that conform to CDC guidelines in order to keep you and your loved ones safe. The following steps are some of the biggest changes we have made in response to COVID-19:
- Performing routine cleaning and disinfecting of equipment and commonly used surfaces, as well as strengthening cleaning efforts of at-risk areas
- Providing gloves, masks, and/or other appropriate personal protective equipment to our employees
- Communicating the importance of proper hand-washing techniques and personal hygiene habits to our employees
- Advising employees who feel ill or show symptoms of COVID-19 to stay home from work
What about your staff?
Just like our customers, our staff is of the utmost importance. The protective measures above, especially the emphasis on hygiene and the provision of personal protective equipment, ensure the safety of not only our customers but also our highly-trained staff.
In this current season of uncertainty, we at Garden City Tree & Landscape want to let you know that we still value our commitment to excellent service.
Please call us at (250) 385-4858 with any questions at all.
We will continue to update this page as more information about the virus becomes available and our policies continue to adapt to the situation.